Lowest Pricing Guarantee
MuralSuperstore will beat any competitors advertised price plus 5% of the
difference, as long as
the following criteria are met.
The item must be the
identical product, including manufacturers pattern #, color, and
packaging. The price you wish us to beat must be verifiable on the
Internet or through a printed advertisement. The competitor's advertisement must
be current. MuralSuperstore. will only beat prices with other authorized
vendors (auction sites are not eligible). The competitor's shipping and handling
charges and sales tax must be taken into account when we calculate the
competitor's price. "Gift-with-purchase" offers cannot be considered in the
price match calculation. Price adjustments are limited to one price match per
the 30 day period. Competitors coupons or promotions for first time or one time
use will be considered non-verifiable and therefore not accepted for the low
cannot price match any competitor who is not in compliance with the
manufacturer's pricing policy. Request
for price matching must be made at the time of purchase. MuralSuperstore
reserves the right to refuse to sell any item below it's cost.
In using the MuralSuperstore shopping service, you (The User) are deemed to
have accepted the terms and conditions listed below. MuralSuperstore
reserves the right to add, delete, alter, or modify these terms and conditions
at any time. The User is therefore advised to read carefully these terms and
conditions each time he or she uses the shopping service(s) of
MuralSuperstore. All products/services and information displayed on
MuralSuperstore Shopping constitute an “invitation to offer”. Your order for
purchases constitutes your “offer” which shall be subject to the terms and
conditions as listed below. MuralSuperstore reserves the right to accept or
reject your offer. The agreement between you and the MuralSuperstore shall
be subject to the following terms and conditions:-
1. The User certifies that he/she is at least 18 (eighteen) years of age or has
the consent of a parent or legal guardian.
2. These terms and conditions supersede all
previous representations, understandings, or agreements and shall prevail
notwithstanding any variance with any other terms of any order submitted. By
using the Shopping services of MuralSuperstore User agrees to be bound by
these Terms and Conditions.
3. All prices, unless indicated otherwise are
in U.S. Dollars (USD).
4. All prices and availability of products are
subject to change without prior notice.
5. MuralSuperstore reserves the right to
refuse or cancel any order placed for a product that is listed at an incorrect
price on its Website. This shall be regardless of whether the order has been
confirmed and whether the payment has been sent. In the event that the payment
has been processed MuralSuperstore shall immediately issue a credit to your
and notify you by email of the same.
6. In the event that a non-delivery occurs on
account of a mistake by you (i.e. wrong name or address) any extra cost incurred
by MuralSuperstore for redelivery shall be claimed from the User placing the
order. All port and/or duty fees will be the responsibility of the User.
7. Any request for cancellations of orders
placed shall be accepted without penalty so long as the cancellation is made by
telephone to the customer service dept. prior to said item being shipped.
Cancellations requested after said item has shipped will be subject to a 30%
restocking fee. Refusal to accept delivery of an item will incur a 30%
restocking fee. All shipping costs will be the responsibility of the purchaser
except in the case of damaged or defective merchandise.
Special order items (Portable murals, Skybox Sports Scenes) are
non refundable and non-returnable.
Payments for backordered items are made up front as part of the original order.
If you choose to remove the backordered item from your order, a refund will be
issued that is consistent with the original method of payment.
All port, duty and/or
brokerage fees are the responsibility of the user. If an item is sold as
"free shipping" and the item is returned, an amount equal to the standard shipping (as determined by the website shopping cart) will be deducted
from the return credit amount. There is a $99.00 minimum subtotal
amount for all orders shipped to Hawaii and Alaska. MuralSuperstore
reserves the right to exclude Canada, AK or HI from promotional Items
advertised as "free shipping".
8. MuralSuperstore shall not be liable for
any delay in delivery that may be caused by flood, fire, wars, acts of God or
any cause that is beyond the control of MuralSuperstore. Claims of
merchandise damaged during shipping will be handled quickly. All damaged items
will be replaced with the same item, if available. No replacement will be given
until the following terms have been met;
a) the shipping service has
completed their investigation
merchandise has been returned to us.
9. MuralSuperstore reserves the right to
add, delete or modify content, information and other services of
MuralSuperstore Shopping in any way whatsoever and at any time.
MuralSuperstore reserves the right in its sole discretion to terminate this
10. Links provided on MuralSuperstore to
sites outside MuralSuperstore are not under our control and
MuralSuperstore does not assume any responsibility or liability for the
content available at such liked Websites. Unless indicated otherwise,
MuralSuperstore does not intend any links to be referrals or endorsements of
the linked entities and the links are provided for convenience.
11. The User agrees to provide authentic and
true information. MuralSuperstore reserves the right to confirm and validate
the information and other details provided by the User at any point of time. If
upon confirmation such User details are found not to be true (wholly or partly),
MuralSuperstore has the right in its sole discretion to reject the
registration and debar the User from using the Services of MuralSuperstore
12. MuralSuperstore will not be responsible
for any damage suffered by subscribers from use of the services on this site.
This includes lost revenue or loss of data resulting from delays,
non-deliveries, missed deliveries, or service interruptions caused by its own
negligence or subscriber’s errors or omissions. This disclaimer of liability
also applies to any damages or injury caused or any failure of performance,
error, omission, interruption, deletion, defect, delay in operation or
transmission, computer virus, communication line failure, theft or destruction
or unauthorized access to, alteration of, or use of record, whether for breach
of contract, tortuous behavior, negligence, or under any other cause of action.
13. Handling of Disputes: Unless
otherwise agreed upon by the parties, all transactions are deemed to have
originated in the State of Ohio, city of Westlake and county of Cuyahoga U.S.A.
agrees to the following, herein known as the "Return Policy".
All murals are shipped in protective packaging to protect them from damage.
Murals are closely inspected for defects at the manufacturing facility and
carefully packaged in a rugged tube for shipping. Orders are triple checked by
our entire warehouse staff for accuracy. Please inspect package before opening.
If package is damaged, do not open, call customer service immediately. Open the
shipping box and inspect the items inside. Check to be sure that all items
ordered are in the package. No claims of missing, defective or damaged items
will be accepted after 7 days from delivery, with no exceptions. Customers in
Canada, Puerto Rico or the U.S. Virgin Islands that receive items damaged during
shipping must return the item to the nearest U.S.P.S. or Canada Post branch
office. In the case of a claim with the carrier for a missing package, the
replacement item will be shipped as soon as the carrier has finished their
investigation. Items damaged during shipping will be replaced as soon as UPS has
completed their investigation and the damaged item(s) has been returned to us.
Damaged or defective merchandise will be replaced with the same item when
available. Claims of missing or damaged items must be made by calling our toll
free customer support line @ 877-400-0308. Unless your order is complete and
undamaged, DO NOT DISCARD any of the packaging. No claims of missing or damaged
items will be accepted without the original packaging. Check to be sure that the
image and item # on the product package matches the item ordered. If you receive
the wrong item, do not open the package, call customer service immediately and
we will ship a replacement. Before installing, inspect your mural once more for
damage or color/size irregularities. Returns will not be accepted once paste has
been applied. MuralSuperstore.com is not responsible for the cost of
installation or un-installation. No returns will be accepted after 14 days.
Returns will only be accepted when returned in original condition and unopened.
Buyer pays return shipping charges except in the case of defective merchandise.
If an item is sold as "free shipping" and the item is returned, an amount equal
to the standard shipping (as determined by the website shopping cart) will be
deducted from the return credit amount. In the event that a non-delivery occurs
on account of a mistake by the "User" (i.e. wrong name or address) any extra
cost incurred by MuralSuperstore.com for redelivery shall be claimed from the
User placing the order. All port and/or duty fees will be the responsibility of
the User MuralSuperstore.com reserves the right to exclude Canada, AK or HI from
promotional Items advertised as "free shipping" and may impose a $10.00
surcharge depending on the delivery address. There is a minimum order subtotal
of $73.00 for all ordered shipped to Hi and AK. Special order items (Portable
murals, Skybox Sports Scenes) are non refundable and non-returnable. No returns
will be accepted without obtaining a return authorization from customer service.
To obtain a return authorization and the return address, please call customer
service @877-400-0308. Please do not ship packages to our P.O. Box as they will
be returned to you unclaimed. Refused deliveries will be charged a restocking
fee to cover handling and bank processing fees. If returned for any reason other
than defective product, a restocking fee will be applied to cover handling and
bank processing fees. You may cancel your order any time prior to shipping
$1.00 to $100.00 = 30%
$100.01 to $300.00 = 20%
$300.01 And Up = 15%
The materials (texts,
images, illustrations etc.) and the information contained in this web site are
copyright protected by national and international intellectual property law and
may not be distributed, modified, reproduced in whole or in part without
permission of the respective copyright holders. Any infringement of intellectual
property rights is a violation of national and international law, against which
legal action will be taken. Any infringement shall be vigorously defended and
pursued to the fullest extent permitted by law.
Privacy We DO NOT rent, sell or
exchange your name to third-party companies for marketing purposes. We do
provide your information to reputable organizations that help us to fulfill your
order. For example, we use companies to verify and process credit card
transactions, to deliver packages, to schedule and perform product installations
and to administer service programs. We will NEVER share information with others
to help us analyze sales data, maintain our records, or provide other services
for Sunshine Wallcovering.
We may, however, be required to disclose your personal information to third
parties if necessary to comply with applicable laws, subpoenas or court orders.
Information needed to make a
purchase: When you make a purchase, we ask for your name, address, phone number,
email address and other information necessary to fulfill and track your order.
For purposes of billing, you will need to provide your credit card type, number,
expiration date and billing address for the card. If your order is to be
shipped, we also need the name, address and phone number of the intended
To enhance your experience on our
site, many of our web pages use "cookies". Cookies are small text files that we
place in your computer's browser to store your preferences. Cookies, by
themselves, do not tell us your email address or other personal information
unless you choose to provide this information to us. Once you choose to provide
a web page with personal information, this information may be linked to the data
stored in the cookie. A cookie is like an identification card. It is unique to
your computer and can only be read by the server that gave it to you.
our web pages (e.g. to recognize you by name when you return to our site).
If you want to control which cookies you accept. You can configure your browser
to accept all cookies or to alert you every time a cookie is offered by a
website's server. Most browsers automatically accept cookies. You can set your
browser option so that you will not receive cookies and you can also delete
existing cookies from your browser. You may find that some parts of the site
will not function properly if you have refused cookies.
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control. All credit card
information entered on our order form is sent to us via SSL using CGI email. We
have never had a client's financial information lost or stolen. In the event
that your financial information is stolen during transmission, your credit card
issuer will not hold you liable for anything over $50.
All information transmitted through MuralSuperstore is stored on our secure
server. We use Secure Sockets Layer (SSL) technology, which is the electronic
commerce standard for securing information as it travels over the Internet. SSL
technology is designed to encrypt your information, preventing an unauthorized
party from viewing and downloading your information. Your web browser should
display a web address with an "https" prefix, indicating that the SSL technology
is operating when using certain portions of our website, such as the Checkout
and Shopping Cart features